Question 1

What is CosmicTruth?

Accepted Answer

CosmicTruth is a Vedic astrology companion. It builds your natal chart from your birth details and gives daily, weekly and monthly guidance, plus tools like Dasha, Prasannam, Numerology, Tarot, Palmistry, Match and more — and live consultations with verified Acharyas.

Question 2

Why do you need my exact birth time and place?

Accepted Answer

Lagnam (ascendant) changes roughly every two hours and Dasha periods depend on the Moon's exact position. An accurate time and place make predictions far more precise. If you are unsure, use the closest known time and refine it later in your profile.

Question 3

Is Rashi the same as my Sun sign?

Accepted Answer

No. Rashi is your Moon sign in the sidereal (Vedic) zodiac and is the basis of Vedic predictions. The Sun sign is Western and based on the birth date period only. Both are available as separate tools in the app.

Question 4

How accurate are the AI readings?

Accepted Answer

Calculations for Rashi, Lagnam, Dasha, Panchanga and transits are computed astronomically. The interpretation layer is AI-assisted and reviewed against classical Vedic rules, but guidance is indicative, not a guarantee.

Question 5

Are the Acharyas verified?

Accepted Answer

Yes. Every Acharya is identity- and lineage-checked, with documents reviewed before they can go live for consultations.

Question 6

How does billing work?

Accepted Answer

Free features stay free. Plus and Premium subscriptions unlock deeper reports and higher AI limits. Live consultations use prepaid wallet credits charged per minute, with plan discounts applied automatically.

Question 7

Can I get a refund?

Accepted Answer

Unused wallet balance and duplicate or failed charges can be refunded. Minutes already consumed and part-used subscription periods are non-refundable. Write to sgprinfotech@gmail.com.

Question 8

Can I add my family members?

Accepted Answer

Yes. You can create multiple family profiles and switch between them with the profile selector to generate predictions for each person.

Question 9

Is my data private?

Accepted Answer

Your birth details, uploads and readings are visible only to you. We never sell personal data. See the Privacy Policy for full details.

Question 10

Which languages are supported?

Accepted Answer

English and Tamil, including Tamil star and date formatting in reports and notifications.

Frequently asked questions